Refund & Cancellation Policy

Thank you for choosing Jay Hind Education Foundation (JHEF). We are committed to providing the highest quality of educational services. Please read our refund and cancellation policies carefully before making any payments.

1. Admission Fees

Admission or Registration Fees paid for any course are completely **NON-REFUNDABLE**. Once a student is registered and an enrollment number is generated, the administrative process is initiated, and the fee is utilized for processing.

2. Tuition / Course Fees

For tuition or course fees paid for online/offline programs:

• Within 7 days: If a student wishes to withdraw from the course within 7 days of payment (and before any study material/portal access is provided), a 50% refund of the tuition fee may be requested.
• After 7 days or after portal access: No refund will be granted under any circumstances once 7 days have passed from the payment date or if the student has already accessed the digital library/LMS portal.

3. Franchise / Partnership Fees

Any affiliation, inspection, or authorization fee paid by an institution to become an authorized training center or franchise is **strictly non-refundable** and non-transferable.

4. Failed or Duplicate Transactions

If a student's card or bank account is charged more than once due to technical errors on the payment gateway, the duplicate amount will be refunded. Please report duplicate transactions to info@jhef.org within 48 hours with the transaction ID.

5. How to Request a Refund

To request a refund for eligible criteria, you must email your request to info@jhef.org along with your Transaction ID, Name, Enrollment Number (if any), and reason for cancellation. Refund requests will be processed within 15-20 working days.